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Advice and Information

Benefit advice
- Benefit advice
  - Benefit advice
Customer Service
- Compliments, complaints and comments
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- Do it now - everything you can do online
  - Do it now - everything you can do online
- Govmetric - measuring customer satisfaction
  - Govmetric - measuring customer satisfaction
- How to contact us
  - Contact us
- InfoPoint - meet local services in the CSC
- The Council and your information
  - The Council and your information
- The Customer Service Centre
Emergencies
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  - Overview
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- Major local emergency
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Family and life events
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  - Family and life events
General Hospital, doctors, dentists, Police & vets
- General Hospital, doctors, dentists, Police & vets
Housing advice for all
- Housing Advice for Everyone
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How to make a payment
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- View and pay bills online through internet banking
  - View and pay bills online through internet banking
Looking after our community
- Looking after our community
Other resources
- Other resources
  - Directgov - the government's helpful guide
  - Parish and County Councillors
Preventing identity theft
- Preventing identity theft
Surviving the Credit Crunch
- Surviving the Credit Crunch - Businesses
  - Networking
- Surviving the Credit Crunch - Residents
  - Fuel
Useful links
- Useful Links
  - Useful Links
Useful local agencies
- Useful local agencies

Benefits

Benefit fraud
- Benefit fraud
  - NEW Benefit fraud
What you can claim
- What you can claim
Benefits and Council Tax accounts online 24hrs
- Benefits and Council Tax accounts online 24hrs
  - EW Benefits and Council Tax accounts online 24hrs
Claim Housing and Council Tax Benefit
- Claim Housing and Council Tax Benefit
  - Claim Housing and Council Tax Benefit
Decisions and Payments
- Decisions and payments
  - Decisions and payments
For Landlords
- Landlords
  - For Landlords
Housing and Council Tax Benefit downloadable forms
- Housing and Council Tax Benefit Downloadable Forms
  - Housing and Council Tax Benefit Downloadable Forms
Report a change in your circumstances
- Report a change in your circumstances
  - Report a change in your situation

Business

Business Directory
- Business Directory
  - Business Directory
Business rates
- Business rates
Choose Colchester
- Buy Local!
  - Buy Local!
- Fairtrade
  - Fairtrade
- Information for businesses
- Inward Investment
- Putting on an event?
  - How to hold an event at the Town Hall
  - Licensing
- Regeneration
  - Regeneration
- Tourism for business
- Why choose Colchester?
  - Why choose Colchester?
Environmental business legislation
- Environmental business legislation
Funding and business support
- Business continuity advice
  - Business continuity advice
- Business support organisations
  - Business support organisations
- Colchester Business Directory
  - Colchester Business Directory
- Funding opportunities
  - Enterprise grant
  - Grantnet
- Procurement opportunities
- Register for E news
  - Register for E News
- Surviving the recession
  - Surviving the recession
Partnership working
- Partners & contact details
  - Chamber
  - Colbea
  - FSB
  - Haven Gateway
  - JCPlus
  - RCE
  - Signpost
Planning
- Business continuity
  - Information
- Planning and building
  - Planning and building
Research and statistics
- Research and statistics

Council and Democracy

Borough Councillors and committees
- Agendas and minutes
- Attending meetings
  - Attending meetings
- Borough Councillors
- Committees
- Forward plan of key decisions
  - Forward plan of key decisions
- What's new?
  - What's new
Constitution, Executive team and management
- Constitution, Strategy and Standards
  - Constitution and standards
  - The Council's policy framework
- Council offices
  - Town Hall - weddings and events
- Executive team and management
  - Heads of Service
Consultations and research
- Census 2011
- Colchester….on the map
- Consultations and research reports
- Express your view
  - Express your view
- Planning consultations
  - Planning consultations
Corporate Governance
- Corporate Governance
  - Corporate Governance
Council achievements
- Council achievements
  - Council-wide awards
  - Individual service awards
Customer Service
- Customer Service
  - Customer Service
Elections and Voting
- Elections and voting
  - Elections
News
- Local news (TV and newspaper)
- News from Colchester Borough Council
  - Latest News
- The Courier - the award winning civic magazine
  - Courier magazine
Parish and Town Councils
- Essex and Colchester Association of Local Councils
  - Essex and Colchester Association of Local Councils
- Parish and Town Council directory
  - Parish/Town councils and councillors
- Parish Matters
  - Parish matters
Policies, strategies and performance
- Diversity and Equality
- Fraud Policy
  - Fraud
- Freedom of Information and Data Protection
- Performance and Improvement at the Council
- Planning ahead for the borough
  - Planning ahead for the borough - the Local Development Framework
- Policy Framework
  - Policy Framework
- The Council and Health and Safety law
  - Strategic Health and Safety
The Mayor and Civic events
- Colchester's Mayors since 1836
  - Colchester's Mayors since 1836
- The Borough Arms
  - The Borough Arms
- The Mayor and civic events
  - Ceremonies, receptions and events
- The Mayor of Colchester 2010-2011
  - The Mayor of Colchester 2010 -2011
- The Mayor's Charities
  - The Mayor's Charities
- The Mayor's Charity Events
  - The Mayor's Charity Events
- The Mayor's role
  - The Mayor's role
- Towns twinned with Colchester

Council Tax

Council Tax
- Council Tax bandings and how much you pay
- Making a payment
  - Overview
- Moving house and registering for Council Tax
  - Moving house and registering for Council Tax
- Paperless billing
  - Sign up for online access and paperless billing
- Pay less!
- Setting up a Direct Debit
  - Setting up a Direct Debit
- What happens when you don't pay Council Tax
- Working out Council Tax and how the money is spent
  - How is Council Tax spent
  - How is your Council Tax worked out?

Culture Leisure Sport

Culture and entertainment
- Culture and entertainment
  - Culture and entertainment
Evening vibe
- Evening vibe
  - Evening vibe
Leisure
- Allotments
- Coast and river
- Conservation areas
  - Overview
- For children
  - For children
- Go and see
- Parks
  - Countryside and Park Rangers
Leisure World
- Leisure World
  - Leisure World
Museums
- All museum events
  - All museum events
- Colchester and Ipswich Museums
  - Colchester and Ipswich Museum Service
- Museums' treasures - what's coming up?
  - Museums' treasures - what's coming up?
Parks
- Boada Skatebowl
  - Boada Skatebowl
- Castle Park
- Events and guided tours
  - Events
  - Guided walks
- High Woods Country Park
- Parks and open spaces management plans
- Parks...on the map
  - Parks...on the map
- Trees and landscapes
  - Trees and landscapes
- Woden Avenue Playground
  - Woden Avenue Playground
Sport
- adiZone - free, outdoor gym and sports
- Colchester 2012 Olympics
  - Colchester 2012 Olympics
- Colchester Sporting Champions
  - What's it about?
- Colchester United Football Club
  - Colchester United Football team
- Cycling
  - Overview
- Holiday Activities and other Events
  - Holiday Fun
- Leisure World
  - Leisure World
- Sport England
  - Sport England
- Sports & Sport Centres in Colchester
- Sports Development
  - Introduction
- The Tour of Britain 2010
- Walking
Town Hall - weddings and events
- Town Hall - weddings and events
Useful Links
- Useful Links
  - Useful Links
What's on and what's coming up?
- What's on and what's coming up?
  - What's on and what's coming up?

Do it now

Elections and Voting

Elections and Voting
- Becoming a councillor and current vacancies
  - Becoming a councillor
  - Parish Council vacancies
- Colchester Borough Elections 2010
- Election results archive
  - County and European Parliamentary Elections - 4 June 2009
  - Previous election results
- General Election 2010
- How to vote - in person, by proxy or post
- Our Councillors, MPs and MEPs
- Parish Elections 2010
  - Parish Elections 2010
- Register to vote
- The Electoral Register
  - Publication of Verification number
  - Viewing the Electoral Register

Environment

Animal welfare and pest control
- Animal welfare
  - Animal Welfare
- Pest control
  - Pest Control
Climate Change and conservation
- Climate Change
- Conservation
  - Conservation
Environmental control
- Clean air and smoke-free Colchester
  - Bonfires
  - Clean Air Act - Chimney height approval
- Dealing with anti-social behaviour
- Environmental control and the law
- Light, noise and water
- Nuisance from animals and other sources
  - Nuisance
- Open and derelict properties
  - Empty Homes
  - Open and derelict properties
- Pollution
- Report pollution
  - Report Pollution
Food hygiene
- Food Hygiene - A Guide for Businesses
  - Overview
- Food hygiene courses
  - Overview
- Food hygiene law
  - Overview
- Food premises' hygiene ratings
  - Overview
- General information
  - Overview
- Starting up - registration and handbook
  - Food Business Registration
  - Food Hygiene Handbook
Health and safety
- Asbestos awareness
  - Asbestos awareness
- Health and safety appeals advice
  - Overview
- Health and safety at work
- Registration of cooling towers
  - Overview
Home, business and school
- Home, business and school
Licensing
- Alcohol and entertainment
- Animal Licensing
- Colchester's Licensing policy
  - Colchester's Licensing policy
- Do it Online - apply for your licence
- Gambling and betting
- Health, safety and hygiene
- Licensing Register, List and Reviews
  - Licensing Register, List and Reviews
- Other permits and certificates
  - Other permits and certificates
- Permits for charities
  - Overview
- Salvage and scrap
  - Overview
- Taxis and Private Hire
  - Hackney Carriage Vehicle Licences (Taxis)
Other Environment links
- Other Environment links
  - Other Environment links
Street Care
- Abandoned and nuisance vehicles
  - Abandoned and nuisance vehicles
- Graffiti, fly posting and leafleting
- Litter and street cleaning
  - Litter
  - Street Cleaning
- Litter bins and dog bins
  - Litter bins and dog bins
- Offences, enforcement and the Street Care Team
  - The Street Care team
  - Waste offences
- Roads, highways and pavements
- Street care - Do it online
  - Street care - do it now
- Street care campaigns and strategies
  - Educational Campaigns
  - Street Care Strategy 2010
Towns, villages and countryside
- Abandoned and nuisance vehicles
  - Abandoned and Nuisance Vehicles
- Beach, sea and air quality
- Colchester's Regeneration
  - Colchester's Regeneration
- Community Safety information
  - Community Safety Information
- Demonstrations, parades, collections and leaflets
  - Charity Collections
  - Leafleting - the distribution of free printed matter
- Parks
  - Parks in the borough
- Street Care
  - Street Care
- Trees and landscapes

Family and Life Events

Family and life events
- Births, Marriages and Deaths
  - Weddings at the Town Hall
- Cemetery and Crematorium
- Early years and childcare
  - Early years and childcare
- Education and learning
- Health and support
- Helpline - Tel: 01206 769779
- Older people
- Personal safety
- Relate - relationship advice
  - Relate - relationship advice
- Young people

Housing

Adapting your home
- Adapting your home
Applying for housing
- Applying for housing
  - Applying for housing
Colchester Borough Homes - for tenants
- Colchester Borough Homes - for tenants
Finding somewhere to live
- Finding somewhere to live
  - FAQs
  - Finding somewhere to live
Housing FAQs
- Housing FAQs
  - Housing FAQs
Landlords' pages
- Landlords' pages
Owning or having a mortgage
- I need help
  - I need help
- My home needs improvements/repairs
Renting
- Renting
  - Council Tenant
  - Renting Privately
The Council's Housing Strategy
- The Council's Housing Strategy

In Colchester

Living in Colchester
- Benefit advice
  - Benefit advice
- Climate change
  - Climate change
- Conservation areas...On the map
  - Overview
- Councillors
  - Councillors
- Cycle Colchester
  - Cycle Colchester
- Family and life events
  - Family and life events
- Hospitals, doctors, dentists, Police and vets
  - Hospitals, doctors, dentists, Police and vets
- Local Land Charges
  - Local Land Charges
- Looking after our community
  - Looking after our community
- New developments in the borough
  - New developments in the borough
- Parking and Travel
  - Parking and Travel
- Parliamentary Constituency and MP
  - Parliamentary Constituency and MP
- Planning and Building
  - Planning and Building
- Recycling and Waste
  - Recycling and Waste
- Street care
  - Street Care
- Voting
  - Voting
- What's on?
  - What's on?
Visiting Colchester
- Colchester Castle
  - Colchester Castle
- Leisure world
  - Leisure world
- Meet, eat and drink
  - Meet, eat and drink
- Museums
  - Museums
- Parks
  - Parks redirect
- Travel, park and stay
  - Travel, park and stay
- Visiting in a group
  - Visiting in a group
- What's on?
  - What's on?
- While you're here
  - While you're here
Working in Colchester
- Business Directory
  - Business Directory
- Doing business with the Council
  - Doing business with the Council
- Employment rights and responsibilities
  - Employment rights and responsibilities
- Health and Safety
  - Health and Safety
- Licensing
  - Licensing
- Parking and Travel
  - Parking and Travel
- What's on?
  - What's on?
- Working at the Council
  - At the Council

Jobs and Opportunities

Jobs and Opportunities
- About Colchester
- Current vacancies
  - Current Job Vacancies
- Employee benefits
- Jobs by email
  - Updates by email
- Making your application
- National Census jobs
  - The National Census 2011 - opportunities for work

Parking and Travel

Car parks
- Parking in Braintree
  - Braintree
- Parking in Colchester
  - Closure of St Botolphs car park
  - Colchester Car Parks
- Parking in Uttlesford
  - Uttlesford
- Pay by phone
- Special offers and promotions
  - Special offers and promotions
Cycling
- Cycling
  - Overview
Park and ride
- Park and ride
  - Park and ride
Parking fines, enforcement and safe parking
- Parking safely
  - Parking safely
- Penalty Charge Notices - pay or challenge
- Policies, protocol and parking law
  - Policies, protocols and parking law
- Understanding signs and road markings
  - Parking signs and road markings
Parking permits
- Business parking permits
  - Business parking permits
- Resident parking areas
  - Resident parking areas
- Resident parking permits
  - Resident parking permits
- Visitor parking permits
  - visitor parking permits
Public transport and safe weekend travel
- Public transport and weekend travel
Roadworks and travel information
- Traffic and roadworks information
  - Roadworks and closures
Travel concessions
- Travel Concessions
  - All about travel concessions
Walking
- Walking
  - Walking

Planning and Building

Abberton Reservoir
- Essex and Suffolk water
  - Essex and Suffolk water
- Planning permission
  - Planning permission
- The Community Fund
- The construction programme
  - The construction programme
- The four parishes
  - The four parishes
- The legal agreement
  - The legal agreement
Building control
- Building Control
Design, heritage and conservation
- Design, Heritage and Conservation
  - Design, Heritage and Conservation
Landscape and trees
- Landscape and trees
  - Landscape and trees
Local Development Framework Examination 2010
- Local Development Framework Examination 2010
Planning and Transportation policy
- Local Development Framework
- Planning Policy
- Regeneration
  - Colchester Regeneration Projects
Planning applications
- Commenting on a Planning application
  - How to Comment
- Submitting a Planning application
- Viewing a Planning application
Planning Committee
- Planning Committee Agendas and minutes
  - Planning Committee agendas
- Planning Committee Latest news
  - Planning Committee Latest News
- Planning Committee Members
  - Planning Committee members
Planning guidance
- Discharging Planning Conditions
  - Overview
- Forthcoming and Recent Changes
  - Overview
- Other Council Planning Documents
- Planning Portal - a guide to planning permission
  - Planning Portal - a guide to planning permission
- Pre-application advice and PPAs
- S106 Agreements & Unilateral Undertakings
Planning investigations and enforcement
- Breach of Planning Control & Planning complaints
  - Overview
- Enforcement Strategy
  - Enforcement Strategy
- High hedges
  - Overview
Street naming and numbering
- Contact the Street naming and numbering team
  - Contact the Street naming and numbering team
- For developers
  - For developers- street naming and numbering FAQs
- Street naming and numbering policy
  - Street naming and numbering policy

Recycling and Waste

Bank Holiday collections
- Bank Holiday collections
  - Bank Holiday collections
Campaigns and events
- Campaigns and competitions
  - Door steppers campaign
  - Rubbish Recyclers Programme 2007
- Events 2010
  - Events 2010
For businesses
- Advice
  - Advice
- Cardboard
  - Cardboard
- Fees and charges
  - Fees and charges
- Glass NEW SERVICE
  - Glass
- Legal requirements
  - Legal
- Waste
  - Waste
- Your collections
  - Your collection
For residents
- Black bags, recycling boxes and sacks
  - Collecting recycling boxes, bags and sacks
  - Order your boxes, bags and sacks online
- Disposing of large household items
  - Extra domestic collections schedule 2010
  - Special collection of household items
- Doing even more
- FAQs
  - FAQs
- Help with your regular refuse collection
  - Help with your regular refuse collection
- Home composters and food digesters
- The tip - our recycling centre
  - The 'tip' and recycling centres
- What, when and how to recycle
- Your collection day and the recycling calendar
For schools
- For Schools
Recycling and Waste News
- Recycling and Waste News
  - Eco-Schools e-newsletter
  - Recycling and Waste e-newsletter
Strategy
- Strategy

How do you rate this information / service?

Site map

Advice and Information

Benefit advice

Benefit advice

Customer Service

Compliments, complaints and comments

Do it now - everything you can do online

Govmetric - measuring customer satisfaction

How to contact us

InfoPoint - meet local services in the CSC

The Council and your information

The Customer Service Centre

Emergencies

Anti-social behaviour

Challenging racism and hate crime

Homeless now or soon

Information for businesses

Information for residents

Major local emergency

Violence or abuse

Family and life events

Family and life events

General Hospital, doctors, dentists, Police & vets

General Hospital, doctors, dentists, Police & vets

Housing advice for all

Housing Advice for Everyone

How to make a payment

All your ways to pay

Pay at the Post Office

Pay at your bank or Barclays Bank

Pay by Direct Debit

Pay by text

View and pay bills online through internet banking

Looking after our community

Looking after our community

Other resources

Other resources

Preventing identity theft

Preventing identity theft

Surviving the Credit Crunch

Surviving the Credit Crunch - Businesses

Surviving the Credit Crunch - Residents

Useful links

Useful Links

Useful local agencies

Useful local agencies

Benefits

Benefit fraud

Benefit fraud

What you can claim

What you can claim

Benefits and Council Tax accounts online 24hrs

Benefits and Council Tax accounts online 24hrs

Claim Housing and Council Tax Benefit

Claim Housing and Council Tax Benefit

Decisions and Payments

Decisions and payments

For Landlords

Landlords

Housing and Council Tax Benefit downloadable forms

Housing and Council Tax Benefit Downloadable Forms

Report a change in your circumstances

Report a change in your circumstances

Business

Business Directory

Business Directory

Business rates

Business rates

Choose Colchester

Buy Local!

Fairtrade

Information for businesses

Inward Investment

Putting on an event?

Regeneration

Tourism for business

Why choose Colchester?

Environmental business legislation

Environmental business legislation

Funding and business support