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Services
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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A - Z of services

Colchester Borough Council is committed to Customer Excellence and may record your call

All

Name Do it now Telephone Number Email
2011 Census
 (No Telephone)  (No Email)
2012 Games
 (No Telephone)  (No Email)
AA
 (No Telephone)  (No Email)
Abandoned vehicles Online Services for Abandoned vehicles 01206 282700  customerservicecentre@colchester.gov.uk 
Abberton Reservoir
 (No Telephone)  (No Email)
Abbots Activity Centre
01206 282824  abbotsactivitycentre@colchester.gov.uk  
Abnormal loads (road transport)
0845 603 7631  highways.eastarea@essex.gov.uk  
absenteeism
 (No Telephone)  (No Email)
Access crossings
0845 603 7631  highways.eastarea@essex.gov.uk  
Access for disabled people
01206 282436  building.control@colchester.gov.uk 
Access Requests - Restricted Roads or Areas
0845 603 7631  highways.eastarea@essex.gov.uk  
Accident prevention
01206 282581  customerservicecentre@colchester.gov.uk 
Accidents at work
01206 282581  customerservicecentre@colchester.gov.uk 
Activa - fitness centre
01206 282000  enquiries@colchesterleisureworld.co.uk 
Activities
01206 282000  enquiries@colchesterleisureworld.co.uk 
Activities - Adults
01206 853588   
Activities - Older People
01206 282578  lionwalkactivitycentre@colchester.gov.uk 
01206 282824  abbotsactivitycentre@colchester.gov.uk  
Activities - Young People
01206 282332   
Activity centres
01206 282578  lionwalkactivitycentre@colchester.gov.uk 
01206 282824  abbotsactivitycentre@colchester.gov.uk  
Acupuncture licence
01206 282520  customerservicecentre@colchester.gov.uk 
Adaptations for Council tenants
01206 282514  cbh@colchester.gov.uk 
Addiction
0845 603 7630  contactessex@essex.gov.uk 
01206 287250 or 01206 287251   
Address
01206 506421  streetnaming@colchester.gov.uk  
Address Register
 (No Telephone)  (No Email)
Addresses
01206 506421  streetnaming@colchester.gov.uk  
Addressing
01206 506421  streetnaming@colchester.gov.uk  
adiZone
01206 282332   
Adoption
 (No Telephone)  (No Email)
adoption
 (No Telephone)  (No Email)
Adult and community education
0845 6037635  contactessex@essex.gov.uk 
0845 603 2200  contactessex@essex.gov.uk 
adult community learning
 (No Telephone)  (No Email)
Advertising - Council website
 (No Telephone)  (No Email)
Advice agencies
 (No Telephone)  (No Email)
aerosols
 (No Telephone)  (No Email)
Affordable housing development
01206 282569  housing.options@colchester.gov.uk 
Affordable Warmth Grant
01206 282541  warmhomes@colchester.gov.uk  
After school care
0845 603 2200  contactessex@essex.gov.uk 
Agenda 21 implementation
01206 282707   
Aids and adaptations
 (No Telephone)  (No Email)
Alarms for Elderly and Disabled
01206 282277 24hr number: 01206 769779   
Alcohol use and abuse
0845 603 7630  contactessex@essex.gov.uk 
01206 287250 or 01206 287251   
Alcoholism
0845 603 7630  contactessex@essex.gov.uk 
01206 287250 or 01206 287251   
algal biofuel
 (No Telephone)  (No Email)
Alleygates
 (No Telephone)  (No Email)
Allotments
01206 282266  parks@colchester.gov.uk 
alternative vote
 (No Telephone)  (No Email)
Amateur sports clubs - business rates relief
01206 282300  revenues.enquiries@colchester.gov.uk 
Ancient monuments
01206 282932  museums@colchester.gov.uk 
Angling
01206 282266  parks@colchester.gov.uk 
Animal fouling
01206 282700  customerservicecentre@colchester.gov.uk 
Animal health Online Services for Animal health 01206 282581  customerservicecentre@colchester.gov.uk 
Animal licenses
01206 282520  customerservicecentre@colchester.gov.uk 
Animal Nuisance Online Services for Animal Nuisance 01206 282581  customerservicecentre@colchester.gov.uk 
Animal rights and welfare Online Services for Animal rights and welfare 01206 282581  customerservicecentre@colchester.gov.uk 
Animals Online Services for Animals 01206 282581  customerservicecentre@colchester.gov.uk 
Animals - dead - removal Online Services for Animals - dead - removal 01206 282700  customerservicecentre@colchester.gov.uk 
Annual budget
01206 282207  democratic.services@colchester.gov.uk  
Antisocial behaviour
0300 333 4444 or 999 in an emergency   
01206 282581  customerservicecentre@colchester.gov.uk 
Antisocial Behaviour - Protecting businesses
01206 282581  customerservicecentre@colchester.gov.uk 
Ants - pest control Online Services for Ants - pest control 01206 282581  customerservicecentre@colchester.gov.uk 
Appeals - council tax benefit
01206 282600  revenues.enquiries@colchester.gov.uk 
Appeals - council tax charges
01206 282300  revenues.enquiries@colchester.gov.uk 
Appeals - housing benefit
01206 282600  revenues.enquiries@colchester.gov.uk 
Appeals - housing decisions
01206 282569  housing.options@colchester.gov.uk 
Appeals - planning
01206 282424  planning.services@colchester.gov.uk 
Appeals - rateable values for business rates
0845 602 1507   
Apply for a job Online Services for Apply for a job 01206 507343 (Textphone users dial 18001 01 before dialling)  customerservicecentre@colchester.gov.uk 
Apprenticeships
01206 507343 (Textphone users dial 18001 01 before dialling)  customerservicecentre@colchester.gov.uk 
Aqua Springs - sauna and spa
01206 282010  info@aqua-springs.co.uk 
Archaeological contractors
01206 282932  museums@colchester.gov.uk 
Archaeological database
01206 282932  museums@colchester.gov.uk 
Archaeological publications
01206 282932  museums@colchester.gov.uk 
Archaeological research
01206 282932  museums@colchester.gov.uk 
Archaeology
01206 282932  museums@colchester.gov.uk 
Archaeology - consultancy
01206 282932  museums@colchester.gov.uk 
Archaeology - excavations and surveys
01206 282932  museums@colchester.gov.uk 
Archaeology and development
01206 282932  museums@colchester.gov.uk 
Architecture
01206 282424  planning.services@colchester.gov.uk 
Art - galleries
01206 282920  vic@colchester.gov.uk 
Art - public
01206 282920  vic@colchester.gov.uk 
art gallery
 (No Telephone)  (No Email)
Arts - performing
01206 282920  vic@colchester.gov.uk 
Arts - what's on
01206 282920  vic@colchester.gov.uk 
Arts and entertainment venues
01206 282920  vic@colchester.gov.uk 
Asbestos
0845 603 7625  contactessex@essex.gov.uk 
Assisted refuse collection Online Services for Assisted refuse collection 01206 282700  customerservicecentre@colchester.gov.uk 
Attendance and truancy
0845 603 2200  contactessex@essex.gov.uk 
Attended freighter service
01206 282700  customerservicecentre@colchester.gov.uk 
Attendence Allowance
 (No Telephone)  (No Email)
audio visual
 (No Telephone)  (No Email)
Authorised processes
01206 282581/2  customerservicecentre@colchester.gov.uk 
awards
 (No Telephone)  (No Email)
awards scheme
 (No Telephone)  (No Email)
Bag2School
01206 282700  customerservicecentre@colchester.gov.uk 
Basildon
 (No Telephone)  (No Email)
Batteries
01206 282581/2  customerservicecentre@colchester.gov.uk 
Beach huts - Mersea
01206 282266  parks@colchester.gov.uk 
Bed and breakfast
01206 282920  vic@colchester.gov.uk 
Bed bugs and mites Online Services for Bed bugs and mites 01206 282581  customerservicecentre@colchester.gov.uk 
Bees Online Services for Bees 01206 282581  customerservicecentre@colchester.gov.uk 
Behaviour support services
0845 603 7630  contactessex@essex.gov.uk 
Benefit calculations Online Services for Benefit calculations 01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits Online Services for Benefits 01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits - Change of circumstances Online Services for Benefits - Change of circumstances 01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits advice for landlords
01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits advice leaflets
01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits advice services Online Services for Benefits advice services 01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits application processing
01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits assessment Online Services for Benefits assessment 01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits claim reviews
01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits Fraud
01206 282600  revenues.enquiries@colchester.gov.uk 
Benefits payments Online Services for Benefits payments 01206 282600  revenues.enquiries@colchester.gov.uk 
Bereavement
 (No Telephone)  (No Email)
Berryfield Roman Mosaic
 (No Telephone)  (No Email)
Best Value
 (No Telephone)  (No Email)
Beverage carton recycling
01206 282700  customerservicecentre@colchester.gov.uk 
BHM
   
bid
 (No Telephone)  (No Email)
Bike
01206 506412   
Bike maintenance
01206 506412   
Bike parking
01206 506412   
Bike town
01206 506412   
Bike training
01206 506412   
Bikeability
01206 506412   
bioenergies
 (No Telephone)  (No Email)
bioenergy
 (No Telephone)  (No Email)
Birth - registration
0845 603 7632  colchester.ro@essex.gov.uk 
Bite card
0845 743 0430  contactessex@essex.gov.uk 
Black History Month
   
Blind people
 (No Telephone)  (No Email)
Blocked drains and sewers
01206 282581/2  customerservicecentre@colchester.gov.uk 
Blue badge scheme
0845 603 7630  contactessex@essex.gov.uk 
Blue Badges - Essex County Council
0845 603 7630  contactessex@essex.gov.uk 
Boat moorings
   
Bonfires
01206 282581/2  customerservicecentre@colchester.gov.uk 
Booking accommodation
01206 282920  vic@colchester.gov.uk 
bootcamp
 (No Telephone)  (No Email)
Borough councillor
01206 282207  democratic.services@colchester.gov.uk  
Borough Councillors
01206 282207  democratic.services@colchester.gov.uk  
boundary review
 (No Telephone)  (No Email)
Bowls (game)
 (No Telephone)  (No Email)
Brand Protection
 (No Telephone)  (No Email)
Branding
 (No Telephone)  (No Email)
Bridges
0845 603 7631  highways.eastarea@essex.gov.uk  
Bridleways
0845 603 7631  highways.eastarea@essex.gov.uk  
broadband
 (No Telephone)  (No Email)
broadband connectivity
 (No Telephone)  (No Email)
Builders - Advice on Choosing one
01206 282424  building.control@colchester.gov.uk 
Building advice & guidance
01206 282424  building.control@colchester.gov.uk 
Building alterations
01206 282424  building.control@colchester.gov.uk 
Building control applications
01206 282424  building.control@colchester.gov.uk 
Building control inspections
01206 282424  building.control@colchester.gov.uk 
Building control permission
01206 282424  building.control@colchester.gov.uk 
Building control services Online Services for Building control services 01206 282424  building.control@colchester.gov.uk 
Building control team
01206 282424  building.control@colchester.gov.uk 
Building control warranties
01206 282424  building.control@colchester.gov.uk 
Building design
01206 282424  planning.services@colchester.gov.uk 
Building regulations Online Services for Building regulations 01206 282424  building.control@colchester.gov.uk 
built environment
 (No Telephone)  (No Email)
Bulky item removal Online Services for Bulky item removal 01206 282700  customerservicecentre@colchester.gov.uk 
Bullying at school
0845 603 2200  contactessex@essex.gov.uk 
Burials
01206 282950  cemetery@colchester.gov.uk 
burst pipes
 (No Telephone)  (No Email)
Bus fares
01206 282329  customerservicecentre@colchester.gov.uk 
Bus passes
01206 282329  customerservicecentre@colchester.gov.uk 
Bus routes
0871 200 2233   
0845 600 0110   
Bus shelters
0207 706 8713   
Bus station
01206 282645  customerservicecentre@colchester.gov.uk  
Bus stops
0845 600 0110   
Bus timetables
0871 200 2233   
0845 600 0110   
Buses
0871 200 2233   
0845 600 0110   
business
 (No Telephone)  (No Email)
business
 (No Telephone)  (No Email)
Business - protection from Antisocial Behaviour
01206 282581  customerservicecentre@colchester.gov.uk 
Business - rates - account enquiries Online Services for Business - rates - account enquiries 01206 282300  revenues.enquiries@colchester.gov.uk 
Business - rates - annual notification
01206 282300  revenues.enquiries@colchester.gov.uk 
Business - rates - reductions
01206 282300  revenues.enquiries@colchester.gov.uk 
Business - recycling information
01206 282700  customerservicecentre@colchester.gov.uk 
Business advice services
01206 282107  enterprise@colchester.gov.uk 
01206 548833  enquiries@colbea.co.uk 
Business and Industry
01206 282107  enterprise@colchester.gov.uk 
Business awards and grants
01206 282107  enterprise@colchester.gov.uk 
Business centre
01206 548833  enquiries@colbea.co.uk 
Business continuity planning
  emplans@essexcc.gov.uk  
Business Development
01206 282107  enterprise@colchester.gov.uk 
business funding
 (No Telephone)  (No Email)
Business Grants - security
01206 282107  enterprise@colchester.gov.uk 
business newsletter
 (No Telephone)  (No Email)
business newsletter
 (No Telephone)  (No Email)
Business Opportunities
01206 282107  enterprise@colchester.gov.uk 
Business paper recycling
01206 282700  customerservicecentre@colchester.gov.uk 
Business Performance
 (No Telephone)  (No Email)
Business Planning
01206 282107  enterprise@colchester.gov.uk 
Business rates Online Services for Business rates 01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates - payments Online Services for Business rates - payments 01206 282725  customerservicecentre@colchester.gov.uk 
0800 97 55 333  revenues.enquiries@colchester.gov.uk 
Business rates - rateable values appeals
0845 602 1507   
Business rates - recovery process
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates - refunds Online Services for Business rates - refunds 01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates - reporting change of circumstances
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates calculations Online Services for Business rates calculations 01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates legislation
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates relief - amateur sports clubs
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates relief - charities
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates relief - empty & void properties
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates relief - hardship relief
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates relief - small business
01206 282300  revenues.enquiries@colchester.gov.uk 
Business rates relief - transitional relief
01206 282300  revenues.enquiries@colchester.gov.uk 
Business relocation advice
01206 282107  enterprise@colchester.gov.uk 
Business Sector
 (No Telephone)  (No Email)
Business sectors
 (No Telephone)  (No Email)
business services
 (No Telephone)  (No Email)
Business startup - food providers Online Services for Business startup - food providers 01206 282581  customerservicecentre@colchester.gov.uk 
Business Start-ups
01206 282107  enterprise@colchester.gov.uk 
Business tax
01206 282300  revenues.enquiries@colchester.gov.uk 
Business waste
01206 282700  customerservicecentre@colchester.gov.uk 
BVPI
 (No Telephone)  (No Email)
cabinet
 (No Telephone)  (No Email)
cabinet meetings
01206 282207  democratic.services@colchester.gov.uk  
CACI
 (No Telephone)  (No Email)
candidate
 (No Telephone)  (No Email)
candidates
 (No Telephone)  (No Email)
Cans & Tins recycling Online Services for Cans & Tins recycling 01206 282700  customerservicecentre@colchester.gov.uk 
Car park charges in Colchester
 (No Telephone)  (No Email)
Car parks
01206 282316  parking@colchester.gov.uk 
Caravan and Camp site licence
01206 282581/2  customerservicecentre@colchester.gov.uk 
Carbon Management Programme
01206 282707   
carbon neutral
 (No Telephone)  (No Email)
Card recycling
01206 282700  customerservicecentre@colchester.gov.uk 
Care assessment
0845 603 7630  contactessex@essex.gov.uk 
Carers Allowance
 (No Telephone)  (No Email)
Carers Support Groups and Organisations
0845 603 7630  contactessex@essex.gov.uk 
Caretaking services for Council tenants
01206 282514  cbh@colchester.gov.uk 
Cars for sale on the highway
01206 282700  customerservicecentre@colchester.gov.uk 
Castle Museum
01206 282939  museums@colchester.gov.uk 
Castle Park
01206 282266  parks@colchester.gov.uk 
Castle Park - band concerts
01206 282920  vic@colchester.gov.uk 
Castles
01206 282920  vic@colchester.gov.uk 
CBHM
   
CCTV
01206 769779   
CCTV Surveillance
01206 769779   
Cemeteries
01206 282950  cemetery@colchester.gov.uk 
Census Coverage Survey
 (No Telephone)  (No Email)
Census FAQs
 (No Telephone)  (No Email)
Census information
 (No Telephone)  (No Email)
Census Local Partnerships Plans (CLPPS)
 (No Telephone)  (No Email)
Census Quality Survey
 (No Telephone)  (No Email)
Census Recruitment
 (No Telephone)  (No Email)
Census Vacancies
 (No Telephone)  (No Email)
Central Government
 (No Telephone)  (No Email)
Chambers of Trade and Commerce
 (No Telephone)  (No Email)
Change of Address Online Services for Change of Address 01206 282300  revenues.enquiries@colchester.gov.uk 
Change of circumstances reporting Online Services for Change of circumstances reporting 01206 282600  revenues.enquiries@colchester.gov.uk 
charitable trusts
 (No Telephone)  (No Email)
Charity collections licences
01206 282520  customerservicecentre@colchester.gov.uk 
Charity relief on business rates
01206 282300  revenues.enquiries@colchester.gov.uk 
Charity Waste
01206 282700  customerservicecentre@colchester.gov.uk 
Charter Hall Box Office Online Services for Charter Hall Box Office 01206 282020   charterhall.boxoffice@colchester.gov.uk 
charter market
 (No Telephone)  (No Email)
Chief Executive
01206 282222  adrian.pritchard@colchester.gov.uk 
Child protection
 (No Telephone)  (No Email)
Childcare and childminders
0845 743 0430  contactessex.gov.uk 
Children at risk
 (No Telephone)  (No Email)
Children's activities
01206 282920  vic@colchester.gov.uk 
Christmas
 (No Telephone)  (No Email)
Christmas collection
 (No Telephone)  (No Email)
Christmas events
 (No Telephone)  (No Email)
Christmas lights
 (No Telephone)  (No Email)
Christmas Market - general information
01206 282920  vic@colchester.gov.uk 
Christmas opening
01206 282222  customerservicecentre@colchester.gov.uk 
Christmas recycling
 (No Telephone)  (No Email)
Christmas trees
 (No Telephone)  (No Email)
Church waste
01206 282700  customerservicecentre@colchester.gov.uk 
Churches
01206 282920  vic@colchester.gov.uk 
Cinemas
01206 282920  vic@colchester.gov.uk 
City Status
 (No Telephone)  (No Email)
Civic amenity sites
01206 282700  customerservicecentre@colchester.gov.uk 
0845 603 7625  contactessex@essex.gov.uk 
Civic Insignia
 (No Telephone)  (No Email)
Civic party - invitations
 (No Telephone)  (No Email)
Civil funerals
01206 282950  cemetery@colchester.gov.uk 
Civil weddings
01206 282205 or 01206 506905  weddings@colchester.gov.uk 
cleantech
 (No Telephone)  (No Email)
Clear sacks (recycling)
01206 282700  customerservicecentre@colchester.gov.uk 
Climate change
01206 282707   
Clinical waste - household
01206 282700  customerservicecentre@colchester.gov.uk 
Clock Museum
01206 282939  museums@colchester.gov.uk 
Coach parking
01206 282316  parking@colchester.gov.uk 
Cockroaches Online Services for Cockroaches 01206 282581  customerservicecentre@colchester.gov.uk 
Colbea
01206 548833  enquiries@colbea.co.uk 
Colchester Art Gallery
 (No Telephone)  (No Email)
Colchester Black History Month
   
Colchester Borough
 (No Telephone)  (No Email)
Colchester Borough Council job vacancies Online Services for Colchester Borough Council job vacancies 01206 507343 (Textphone users dial 18001 01 before dialling)  customerservicecentre@colchester.gov.uk 
Colchester business centre
01206 548833  enquiries@colbea.co.uk 
Colchester Business Enterprise Agency
01206 548833  enquiries@colbea.co.uk 
Colchester Castle
01206 282920  vic@colchester.gov.uk 
Colchester Castle
 (No Telephone)  (No Email)
Colchester Castle Museum
 (No Telephone)  (No Email)
Colchester Economic Development Strategy
 (No Telephone)  (No Email)
Colchester Executive Job Club
 (No Telephone)  (No Email)
Colchester high speed broadband
 (No Telephone)  (No Email)
Colchester Job Club
 (No Telephone)  (No Email)
Colchester Leisure World
01206 282000  enquiries@colchesterleisureworld.co.uk 
Colchester Local Economy
 (No Telephone)  (No Email)
Colchester Museum
 (No Telephone)  (No Email)
Colchester Retail Business Association
 (No Telephone)  (No Email)
Colchester Zoo
01206 331292   
comment
 (No Telephone)  (No Email)
Comment on a planning application
01206 282424  planning.services@colchester.gov.uk 
Commercial Developments Online Services for Commercial Developments 01206 282424  planning.services@colchester.gov.uk 
Commercial pest control Online Services for Commercial pest control 01206 282581  customerservicecentre@colchester.gov.uk 
Commercial waste disposal
01206 282700  customerservicecentre@colchester.gov.uk 
Committee meetings
01206 282207  democratic.services@colchester.gov.uk  
Committee minutes, agendas and reports
01206 282207  democratic.services@colchester.gov.uk  
Committee Services
01206 282207  democratic.services@colchester.gov.uk  
Committees
01206 282207  democratic.services@colchester.gov.uk  
Committees - public involvement
01206 282207  democratic.services@colchester.gov.uk  
Communal heating charges
01206 282514  cbh@colchester.gov.uk 
communications
 (No Telephone)  (No Email)
Community Alarms
01206 282277 24hr number: 01206 769779   
Community care
0845 603 7630  contactessex@essex.gov.uk 
Community centres
 (No Telephone)  (No Email)
Community development
01206 282424  planning.services@colchester.gov.uk 
Community Engagement
 (No Telephone)  (No Email)
Community Engagement
 (No Telephone)  (No Email)
community funding
 (No Telephone)  (No Email)
community governance review
 (No Telephone)  (No Email)
Community grants
 (No Telephone)  (No Email)
Community plan
 (No Telephone)  (No Email)
Community Profile Toolkit
 (No Telephone)  (No Email)
Community safety
07946232808  Loanda Quested@colchester.gov.uk 
Community safety - lane gating
 (No Telephone)  (No Email)
Community Stadium
   
Community strategy
 (No Telephone)  (No Email)
Community transport
0845 600 0110   
compete for
 (No Telephone)  (No Email)
Competitions
 (No Telephone)  (No Email)
complain
 (No Telephone)  (No Email)
Complaint
 (No Telephone)  (No Email)
compliment
 (No Telephone)  (No Email)
Compliments and complaints Online Services for Compliments and complaints 01206 282222  suggestions@colchester.gov.uk 
Compost bin
01206 282700  customerservicecentre@colchester.gov.uk 
Composting
01206 282700  customerservicecentre@colchester.gov.uk 
Concessionary fares
01206 282329  customerservicecentre@colchester.gov.uk 
Concessionary Travel
01206 282329  customerservicecentre@colchester.gov.uk 
connectivity
 (No Telephone)  (No Email)
Conservation areas
01206 282424  planning.services@colchester.gov.uk 
Conservation of resources
01206 282707   
Conservation plans
01206 282424  planning.services@colchester.gov.uk 
Constituencies
01206 282222  customerservicecentre@colchester.gov.uk 
01206 282820  elections@colchester.gov.uk 
constituencies
 (No Telephone)  (No Email)
Construction regulations Online Services for Construction regulations 01206 282424  building.control@colchester.gov.uk 
consultation
 (No Telephone)  (No Email)
Consumer protection
Consumer enquiries 0845 4040506 Businesses and other Trading Standards departments 0845 6037626    
contact the council
01206 282222  customerservicecentre@colchester.gov.uk 
Contaminated Land
01206 282581/2  customerservicecentre@colchester.gov.uk 
contemporary art
 (No Telephone)  (No Email)
Cooling tower registration
01206 282581/2  customerservicecentre@colchester.gov.uk 
CoRBA
 (No Telephone)  (No Email)
Council campaigns & initiatives
 (No Telephone)  (No Email)
Council decision making
 (No Telephone)  (No Email)
Council employment Online Services for Council employment 01206 507343 (Textphone users dial 18001 01 before dialling)  customerservicecentre@colchester.gov.uk 
Council estate parking
01206 282514  cbh@colchester.gov.uk 
Council garages - arrears
01206 282514  cbh@colchester.gov.uk 
Council house - right to buy
01206 282514  cbh@colchester.gov.uk 
Council House Adaptations
01206 282514  cbh@colchester.gov.uk 
Council house application Online Services for Council house application 01206 282569  housing.options@colchester.gov.uk 
Council house application process Online Services for Council house application process 01206 282569  housing.options@colchester.gov.uk 
Council house applications Online Services for Council house applications 01206 282569  housing.options@colchester.gov.uk 
Council house exchanges
01206 282514  cbh@colchester.gov.uk 
Council house repairs
01206 282525  cbh@colchester.gov.uk 
Council housing Online Services for Council housing 01206 282569  housing.options@colchester.gov.uk 
Council housing improvement strategy
01206 282514  cbh@colchester.gov.uk 
Council housing modernisation
01206 282514  cbh@colchester.gov.uk 
Council housing repairs - rechargeable
01206 282525  cbh@colchester.gov.uk 
Council leaseholders - rights & responsibilities
01206 282514  cbh@colchester.gov.uk 
Council news
 (No Telephone)  (No Email)
Council partnerships
 (No Telephone)  (No Email)
Council performance
 (No Telephone)  (No Email)
Council Policies & Plans
 (No Telephone)  (No Email)
Council procedures
 (No Telephone)  (No Email)
Council publications
 (No Telephone)  (No Email)
Council strategies
 (No Telephone)  (No Email)
Council Strategies
 (No Telephone)  (No Email)
Council tax Online Services for Council tax 01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - allocation of funds
01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - appeals against charges
01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - band reductions Online Services for Council tax - band reductions 0845 602 1507   
Council tax - bills Online Services for Council tax - bills 01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - calculations Online Services for Council tax - calculations 01206 282300  revenues.enquiries@colchester.gov.uk 
Council Tax - charges Online Services for Council Tax - charges 01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - collection Online Services for Council tax - collection 01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - discounts Online Services for Council tax - discounts 01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - exemptions Online Services for Council tax - exemptions 01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - individual account enquiries
 (No Telephone)  (No Email)
Council tax - liability Online Services for Council tax - liability 01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax - payments Online Services for Council tax - payments 01206 282725  customerservicecentre@colchester.gov.uk 
0800 97 55 333  revenues.enquiries@colchester.gov.uk 
Council tax - recovery process
01206 282300  revenues.enquiries@colchester.gov.uk 
Council tax benefit Online Services for Council tax benefit 01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax benefit - appeals
01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax benefit - backdated claims
01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax benefit - current claims
01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax benefit - new claims Online Services for Council tax benefit - new claims 01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax benefit - overpayments
01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax benefit - renewal Online Services for Council tax benefit - renewal 01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax benefit applications Online Services for Council tax benefit applications 01206 282600  revenues.enquiries@colchester.gov.uk 
Council tax exemptions - student occupied housing Online Services for Council tax exemptions - student occupied housing 01206 282300  revenues.enquiries@colchester.gov.uk 
Council Tax Final Notice
01206 282300  revenues.enquiries@colchester.gov.uk 
Council Tax reminders
01206 282300  revenues.enquiries@colchester.gov.uk 
Council Tax Summons
01206 282300  revenues.enquiries@colchester.gov.uk 
Council tenant advice and support
01206 282514  cbh@colchester.gov.uk 
Council tenant crime victim support
01206 282514  cbh@colchester.gov.uk 
Council tenants - emergency repairs
01206 282525  cbh@colchester.gov.uk 
Council tenants - ending a tenancy
01206 282514  cbh@colchester.gov.uk 
Council tenants - eviction
01206 282514  cbh@colchester.gov.uk 
Council tenants - home contents insurance
01206 282514  cbh@colchester.gov.uk 
Council Tenants - Insurance Claims
01206 282514  cbh@colchester.gov.uk 
Council tenants - paying your rent Online Services for Council tenants - paying your rent 01206 282514  cbh@colchester.gov.uk 
Council tenants - repairs to your home
01206 282525  cbh@colchester.gov.uk 
Council tenants - rights & responsibilities
01206 282514  cbh@colchester.gov.uk 
Council tenants & residents associations
01206 282514  cbh@colchester.gov.uk 
Council vacancies Online Services for Council vacancies 01206 507343 (Textphone users dial 18001 01 before dialling)  customerservicecentre@colchester.gov.uk 
Councillors - Borough
01206 282207  democratic.services@colchester.gov.uk  
Councillors - declaration of interest
 (No Telephone)  (No Email)
Councillors - Essex County Council
0845 743 0430  contactessex@essex.gov.uk 
Councillors - general information
01206 282207  democratic.services@colchester.gov.uk  
Councillors - Parish
01206 282222  customerservicecentre@colchester.gov.uk 
Country parks
01206 282266  parks@colchester.gov.uk 
Countryside conservation
01206 282266  parks@colchester.gov.uk 
Countryside events
 (No Telephone)  (No Email)
Countryside volunteers
 (No Telephone)  (No Email)
Courier
 (No Telephone)  (No Email)
Cranfield
 (No Telephone)  (No Email)
credit crunch
 (No Telephone)  (No Email)
Cremation
01206 282950  cemetery@colchester.gov.uk 
Crematoria
01206 282950  cemetery@colchester.gov.uk 
Cricket pitches
01206 282000  enquiries@colchesterleisureworld.co.uk 
Crime
0300 333 4444 or 999 in an emergency   
Crime and law enforcement
0300 333 4444 or 999 in an emergency   
Crime Prevention
0300 333 4444 or 999 in an emergency   
Crime support and assistance for Council tenants
01206 282514  cbh@colchester.gov.uk 
Crossing patrols
0845 603 2200  contactessex@essex.gov.uk 
Curriculum and qualifications (pre-16)
0845 603 2200  contactessex@essex.gov.uk 
Customer Index
01206 282299  customerindex@colchester.gov.uk 
Customer satisfaction Online Services for Customer satisfaction 01206 282222  suggestions@colchester.gov.uk 
Customer Service Centre Online Services for Customer Service Centre 01206 282222  customerservicecentre@colchester.gov.uk 
Customer Service Team
01206 282222  customerservicecentre@colchester.gov.uk 
Cycle Colchester
01206 506412   
Cycle for fun
01206 506412   
Cycle maps
01206 506412   
Cycle parking
01206 506412   
Cycle route
01206 506412   
Cycle to school
01206 506412   
Cycle to work
01206 506412   
Cycle town
01206 506412   
Cycling
01206 506412   
Cycling courses
01206 506412   
Cycling England
01206 506412   
Cycling events
01206 506412   
01206 282900  customerservice@colchester.gov.uk 
Cycling information
01206 506412   
Cycling maps
01206 506412   
Cycling safety
01206 506412   
Cycling town
01206 506412   
01206 282900  customerservice@colchester.gov.uk 
Dance
01206 282700  customerservicecentre@colchester.gov.uk 
Dangerous animal licences
01206 282520  customerservicecentre@colchester.gov.uk 
Dangerous Animals
01206 282581  customerservicecentre@colchester.gov.uk 
Dangerous structures
01206 282424  building.control@colchester.gov.uk 
Dangerous substances
01206 282700  customerservicecentre@colchester.gov.uk 
Data Protection
not available  access2information@colchester.gov.uk  
01206 282299  gis@colchester.gov.uk 
01206 282299  customerindex@colchester.gov.uk 
Day care
0845 603 7630  contactessex@essex.gov.uk 
Day visitor guide
01206 282920  vic@colchester.gov.uk 
Death
01206 282950  cemetery@colchester.gov.uk 
Death - exhumations
 (No Telephone)  (No Email)
Death - funerals - buying a grave
01206 282950  cemetery@colchester.gov.uk 
Death - funerals - memorial construction
01206 282950  cemetery@colchester.gov.uk 
Death - registration
0845 603 7632  colchester.ro@essex.gov.uk 
Decent home standard
01206 282514  cbh@colchester.gov.uk 
Decent homes strategy
01206 282514  cbh@colchester.gov.uk 
Decision making within the Council
 (No Telephone)  (No Email)
Decision notices (planning) Online Services for Decision notices (planning) 01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Definitive maps (rights of way)
0845 603 7631  highways.eastarea@essex.gov.uk  
Demolition (buildings)
01206 282424  building.control@colchester.gov.uk 
Demolitions - enforcement
01206 282424  building.control@colchester.gov.uk 
Demonstrations and parades
 (No Telephone)  (No Email)
Derelict properties
01206 282424  building.control@colchester.gov.uk 
Development control
01206 282424  planning.services@colchester.gov.uk 
Development design
01206 282424  planning.services@colchester.gov.uk 
Development projects
01206 282424  planning.services@colchester.gov.uk 
Development projects - Commercial Online Services for Development projects - Commercial 01206 282424  planning.services@colchester.gov.uk 
digital strategy
 (No Telephone)  (No Email)
digital tv
 (No Telephone)  (No Email)
digital wireless
 (No Telephone)  (No Email)
digital wireless town
 (No Telephone)  (No Email)
Direct Debit Online Services for Direct Debit 0800 97 55 333  revenues.enquiries@colchester.gov.uk 
Disability
 (No Telephone)  (No Email)
Disability Living Allowance
 (No Telephone)  (No Email)
Disabled access
01206 282436  building.control@colchester.gov.uk 
Disabled badges (parking)
0845 603 7630  contactessex@essex.gov.uk 
Disabled parking
 (No Telephone)  (No Email)
Disabled parking permits
0845 603 7630  contactessex@essex.gov.uk 
Disabled people - bus passes
01206 282329  customerservicecentre@colchester.gov.uk 
Discretionary housing payments
01206 282600  revenues.enquiries@colchester.gov.uk 
Discrimination
 (No Telephone)  (No Email)
Dispensation - parking
01206 282316  parking@colchester.gov.uk 
Disposal of dead animals Online Services for Disposal of dead animals 01206 282700  customerservicecentre@colchester.gov.uk 
DLA
 (No Telephone)  (No Email)
Documents
 (No Telephone)  (No Email)
Dog breeding licences
01206 282520  customerservicecentre@colchester.gov.uk 
Dog fouling
01206 282700  customerservicecentre@colchester.gov.uk 
Dog litter bins
01206 282700  customerservicecentre@colchester.gov.uk 
Dog warden schemes
01206 282581  customerservicecentre@colchester.gov.uk 
Dogs - found Online Services for Dogs - found 01206 282581  customerservicecentre@colchester.gov.uk 
Dogs - lost Online Services for Dogs - lost 01206 282581  customerservicecentre@colchester.gov.uk 
Domestic violence
0845 603 7630  contactessex@essex.gov.uk 
Door staff licences
0844 892 1025   
Door steppers campaign Online Services for Door steppers campaign 01206 282700  customerservicecentre@colchester.gov.uk 
Door to door collections
01206 282520  customerservicecentre@colchester.gov.uk 
Drainage and sewerage
01206 282581/2  customerservicecentre@colchester.gov.uk 
Drama
01206 282920  vic@colchester.gov.uk 
Dropped kerbs
0845 603 7631  highways.eastarea@essex.gov.uk  
Drug and alcohol action teams
0845 603 7630  contactessex@essex.gov.uk 
Dumped rubbish Online Services for Dumped rubbish 01206 282700  customerservicecentre@colchester.gov.uk 
Dumps (rubbish)
01206 282700  customerservicecentre@colchester.gov.uk 
0845 603 7625  contactessex@essex.gov.uk 
Dustbin collection Online Services for Dustbin collection 01206 282700  customerservicecentre@colchester.gov.uk 
Ear piercing licence
01206 282520  customerservicecentre@colchester.gov.uk 
Eating out
01206 282920  vic@colchester.gov.uk 
Economic development
 (No Telephone)  (No Email)
Economic Development
 (No Telephone)  (No Email)
Economic Development Team
 (No Telephone)  (No Email)
Economic Diversity
 (No Telephone)  (No Email)
Economic information and analysis
 (No Telephone)  (No Email)
Economic reports and forecasts
 (No Telephone)  (No Email)
Economic Strategy
 (No Telephone)  (No Email)
economy
 (No Telephone)  (No Email)
Education and skills
0845 603 2200  contactessex@essex.gov.uk 
EEGR
 (No Telephone)  (No Email)
Elderly mentally infirm people
0845 603 7630  contactessex@essex.gov.uk 
election
01206 282820  elections@colchester.gov.uk 
Election Agent
 (No Telephone)  (No Email)
Election results
01206 282820  elections@colchester.gov.uk 
Elections - electoral nominations
01206 282820  elections@colchester.gov.uk 
Elections - postal votes
01206 282820  elections@colchester.gov.uk 
Elections - proxy votes
01206 282820  elections@colchester.gov.uk 
Electoral registration
01206 282820  elections@colchester.gov.uk 
Electoral services
01206 282820  elections@colchester.gov.uk 
electorate
 (No Telephone)  (No Email)
Electrical goods - collection
01206 282700  customerservicecentre@colchester.gov.uk 
Electrolysis licence
01206 282520  customerservicecentre@colchester.gov.uk 
Emergency phone numbers
 (No Telephone)  (No Email)
Emergency planning
01206 548444  emergency.planning@colchester.gov.uk 
Emergency repairs - council tenants
01206 282525  cbh@colchester.gov.uk 
employee health
 (No Telephone)  (No Email)
Employment, jobs and careers
 (No Telephone)  (No Email)
Empty and void properties - business rates relief
01206 282300  revenues.enquiries@colchester.gov.uk 
Empty properties
 (No Telephone)  (No Email)
Empty residential properties
 (No Telephone)  (No Email)
energy
 (No Telephone)  (No Email)
Energy and fuel
01206 282707   
Energy efficiency
01206 282541  warmhomes@colchester.gov.uk  
Energy efficiency & conservation
01206 282707   
Energy Efficiency Improvement Grants
01206 282707   
Entertainment and events
01206 282920  vic@colchester.gov.uk 
Entertainment licences
01206 282520  customerservicecentre@colchester.gov.uk 
entrepreneur
 (No Telephone)  (No Email)
Environment
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental Health
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental legislation
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental monitoring
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental policies
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental protection
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental quality
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental regulations
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental services - out of hours emergencies
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental strategies
01206 282581/2  customerservicecentre@colchester.gov.uk 
Environmental sustainability
01206 282581/2  customerservicecentre@colchester.gov.uk 
Equal opportunities and diversity
01206 282207  democratic.services@colchester.gov.uk  
Equality and Diversity
01206 282207  democratic.services@colchester.gov.uk  
Equipment for disabled people
 (No Telephone)  (No Email)
Essex County Council
0845 743 0430  contactessex@essex.gov.uk 
Essex County Council - councillors
0845 743 0430  contactessex@essex.gov.uk 
EU services directive
 (No Telephone)  (No Email)
european funding
 (No Telephone)  (No Email)
European Regional Development Fund
 (No Telephone)  (No Email)
Event Calendar
01206 282920  vic@colchester.gov.uk 
Event sponsorship
 (No Telephone)  (No Email)
Events - cycling
01206 506412   
01206 282900  customerservice@colchester.gov.uk 
Eviction
01206 282514  cbh@colchester.gov.uk 
Eviction from private houses
01206 282569  housing.options@colchester.gov.uk 
executive
 (No Telephone)  (No Email)
Exercise
01206 853588   
Exhaust fumes
01206 282581/2  customerservicecentre@colchester.gov.uk 
exhibition
 (No Telephone)  (No Email)
Exhumation
 (No Telephone)  (No Email)
Extensions to buildings
01206 282424  building.control@colchester.gov.uk 
Fair trade
  fairdev4@tiscali.co.uk 
Fairs
01206 282920  vic@colchester.gov.uk 
Family support
 (No Telephone)  (No Email)
Farmers markets
01206 282920  vic@colchester.gov.uk 
Final Notice - Council Tax
01206 282300  revenues.enquiries@colchester.gov.uk 
finance
 (No Telephone)  (No Email)
Firework displays
01206 282920  vic@colchester.gov.uk 
first aid
 (No Telephone)  (No Email)
firstsite
 (No Telephone)  (No Email)
Fishing
01206 282266  parks@colchester.gov.uk 
Fishing licences
 (No Telephone)  (No Email)
Fitness
01206 853588   
Fleas - pest control Online Services for Fleas - pest control 01206 282581  customerservicecentre@colchester.gov.uk 
Fly posting Online Services for Fly posting 01206 282700  customerservicecentre@colchester.gov.uk 
Flytipping Online Services for Flytipping 01206 282700  customerservicecentre@colchester.gov.uk 
food and drink
 (No Telephone)  (No Email)
Food and Safety Team
01206 282581  customerservicecentre@colchester.gov.uk 
Food business - starting and operating Online Services for Food business - starting and operating 01206 282581  customerservicecentre@colchester.gov.uk 
Food Business Star Awards
01206 282581  customerservicecentre@colchester.gov.uk 
Food hygiene Online Services for Food hygiene 01206 282581  customerservicecentre@colchester.gov.uk 
Food safety - enforcement Online Services for Food safety - enforcement 01206 282581  customerservicecentre@colchester.gov.uk 
Food safety - illness and contamination
01206 282581  customerservicecentre@colchester.gov.uk 
Food safety - inspections Online Services for Food safety - inspections 01206 282581  customerservicecentre@colchester.gov.uk 
Food safety - regulations Online Services for Food safety - regulations 01206 282581  customerservicecentre@colchester.gov.uk 
Food safety - risk assessments
01206 282581  customerservicecentre@colchester.gov.uk 
Food safety training
01206 282581  customerservicecentre@colchester.gov.uk 
Food standards Online Services for Food standards Consumer enquiries 0845 4040506 Businesses and other Trading Standards departments 0845 6037626    
Foot bridges
0845 603 7631  highways.eastarea@essex.gov.uk  
Football pitches
01206 282000  enquiries@colchesterleisureworld.co.uk 
Footpaths
0845 603 7631  highways.eastarea@essex.gov.uk  
Forest and woodland management
 (No Telephone)  (No Email)
Forms
 (No Telephone)  (No Email)
Found dogs Online Services for Found dogs 01206 282581  customerservicecentre@colchester.gov.uk 
Fraud - Housing Benefit
01206 282600  revenues.enquiries@colchester.gov.uk 
free
 (No Telephone)  (No Email)
Freedom of information
not available  access2information@colchester.gov.uk  
01206 282299  customerindex@colchester.gov.uk 
Freighter service
01206 282700  customerservicecentre@colchester.gov.uk 
Fridge recycling
01206 282700  customerservicecentre@colchester.gov.uk 
Fumigation Online Services for Fumigation 01206 282581  customerservicecentre@colchester.gov.uk 
funding
 (No Telephone)  (No Email)
funding scheme
 (No Telephone)  (No Email)
funding sources
 (No Telephone)  (No Email)
Fundraising
 (No Telephone)  (No Email)
Funerals - civil
01206 282950  cemetery@colchester.gov.uk 
Further education colleges
0845 603 2200  contactessex@essex.gov.uk 
Galleries
01206 282920  vic@colchester.gov.uk 
Gambling Act - licensing premises
01206 282520  customerservicecentre@colchester.gov.uk 
Gambling Act 2005
01206 282520  customerservicecentre@colchester.gov.uk 
Gambling and lottery licences
01206 282520  customerservicecentre@colchester.gov.uk 
Garden bags (recycling) Online Services for Garden bags (recycling) 01206 282700  customerservicecentre@colchester.gov.uk 
Garden maintenance
01206 282514  cbh@colchester.gov.uk 
Garden refuse collection Online Services for Garden refuse collection 01206 282700  customerservicecentre@colchester.gov.uk 
Garden refuse disposal Online Services for Garden refuse disposal 01206 282700  customerservicecentre@colchester.gov.uk 
Gardens and parks
01206 282266  parks@colchester.gov.uk 
Gateway to Homechoice
01206 282569  housing.options@colchester.gov.uk 
General council enquiries
01206 282222  customerservicecentre@colchester.gov.uk 
Geographic Information Systems
01206 282222  customerservicecentre@colchester.gov.uk 
Get Active
01206 282000  enquiries@colchesterleisureworld.co.uk 
GIS
01206 282222  customerservicecentre@colchester.gov.uk 
Glass bottles & jars recycling Online Services for Glass bottles & jars recycling 01206 282700  customerservicecentre@colchester.gov.uk 
going for growth
 (No Telephone)  (No Email)
Going out guide Online Services for Going out guide 01206 282920  vic@colchester.gov.uk 
Govmetric Online Services for Govmetric 01206 282222  suggestions@colchester.gov.uk 
Graffiti removal Online Services for Graffiti removal 01206 282700  customerservicecentre@colchester.gov.uk 
grant
 (No Telephone)  (No Email)
grant applications
 (No Telephone)  (No Email)
grantfinder
 (No Telephone)  (No Email)
grantnet
 (No Telephone)  (No Email)
grants
 (No Telephone)  (No Email)
Grants - historic building repair and maintenance
0870 333 1181   
Graves
01206 282950  cemetery@colchester.gov.uk 
Green box (recycling) Online Services for Green box (recycling) 01206 282700  customerservicecentre@colchester.gov.uk 
Gritting (roads and paths)
0845 603 7631  highways.eastarea@essex.gov.uk  
growth
 (No Telephone)  (No Email)
Gully cleansing
0845 603 7631  highways.eastarea@essex.gov.uk  
Harassment
 (No Telephone)  (No Email)
Harwich and North Essex
 (No Telephone)  (No Email)
Hate crime
01206 282581  customerservicecentre@colchester.gov.uk 
Hazardous substances
01206 282700  customerservicecentre@colchester.gov.uk 
Hazardous waste - collection
01206 282700  customerservicecentre@colchester.gov.uk 
Hazardous waste disposal
01206 282700  customerservicecentre@colchester.gov.uk 
Health
 (No Telephone)  (No Email)
Health & Fitness Development
01206 282000  enquiries@colchesterleisureworld.co.uk 
health & safety
 (No Telephone)  (No Email)
Health & Safety - Guides
01206 282581  customerservicecentre@colchester.gov.uk 
Health and safety - enforcement
01206 282581  customerservicecentre@colchester.gov.uk 
Health and safety at work - regulation and inspection
01206 282581  customerservicecentre@colchester.gov.uk 
Health and safety at work - smoke free workplace
01206 282581/2  customerservicecentre@colchester.gov.uk 
health and wellbeing
 (No Telephone)  (No Email)
Health care
   
Health Clubs
   
Health services - out of hours
 (No Telephone)  (No Email)
Health walks
01206 853588   
Healthy lifestyle
 (No Telephone)  (No Email)
Healthy Lifestyle - Adults
 (No Telephone)  (No Email)
Healthy Lifestyle - Over 50s
01206 282578  lionwalkactivitycentre@colchester.gov.uk 
Healthy Lifestyle - Young People
 (No Telephone)  (No Email)
healthy workforce
 (No Telephone)  (No Email)
Heating
01206 282541  warmhomes@colchester.gov.uk  
Hedges
 (No Telephone)  (No Email)
Hedges - high
01206 282424  planning.services@colchester.gov.uk 
Hedges and trees obstructing roads and pavements
0845 603 7631  highways.eastarea@essex.gov.uk  
Helpline
01206 282277 24hr number: 01206 769779   
Heritage
01206 282424  planning.services@colchester.gov.uk 
heritage
 (No Telephone)  (No Email)
Heritage - Ecclesiastical Exemption
01206 282424  planning.services@colchester.gov.uk 
heritage lottery fund
 (No Telephone)  (No Email)
Heritage projects
01206 282424  planning.services@colchester.gov.uk 
Heritage team
01206 282424  planning.services@colchester.gov.uk 
High hedges
01206 282424  planning.services@colchester.gov.uk 
high speed broadband
 (No Telephone)  (No Email)
High Woods cycle path
01206 506412   
Highways
0845 603 7631  highways.eastarea@essex.gov.uk  
Highwoods Country Park
01206 282266  parks@colchester.gov.uk 
01206 853588   
Highwoods Country Park - countryside volunteers
01206 853588   
Highwoods sports centre
01206 841 463  highwoodssportscentre@colchester.gov.uk 
Historic buildings - repair and maintenance grants
0870 333 1181   
Historic site maintenance
01206 282932  museums@colchester.gov.uk 
Hockey
 (No Telephone)  (No Email)
Holiday accommodation
01206 282920  vic@colchester.gov.uk 
Holiday activities
01206 282920  vic@colchester.gov.uk 
Home care
0845 603 7630  contactessex@essex.gov.uk 
Home collection service Online Services for Home collection service 01206 282700  customerservicecentre@colchester.gov.uk 
Home education
0845 603 2200  contactessex@essex.gov.uk 
Home help services
0845 603 7630  contactessex@essex.gov.uk 
Home improvements and alterations
01206 282424  building.control@colchester.gov.uk 
Home insurance for Council tenants
01206 282514  cbh@colchester.gov.uk 
Home move purchase grants Online Services for Home move purchase grants 01206 282569  housing.options@colchester.gov.uk 
Homechoice Online Services for Homechoice 01206 282569  housing.options@colchester.gov.uk 
Homefinder Online Services for Homefinder 01206 282569  housing.options@colchester.gov.uk 
Homeless services - eligibility
01206 282569  housing.options@colchester.gov.uk 
Homelessness
01206 282569  housing.options@colchester.gov.uk 
Homelessness - prevention
01206 282569  housing.options@colchester.gov.uk 
Homelessness - the Council's obligations
01206 282569  housing.options@colchester.gov.uk 
Homelink newspaper
01206 282514  cbh@colchester.gov.uk 
Horkesley Park
 (No Telephone)  (No Email)
Hospitals
01206 747474  info@colchesterhospital.nhs.uk  
House to house collections
01206 282520  customerservicecentre@colchester.gov.uk 
Household waste - assisted collection Online Services for Household waste - assisted collection 01206 282700  customerservicecentre@colchester.gov.uk 
Household waste - bags Online Services for Household waste - bags 01206 282700  customerservicecentre@colchester.gov.uk 
Household waste - bins Online Services for Household waste - bins 01206 282700  customerservicecentre@colchester.gov.uk 
Household waste - clinical waste
01206 282700  customerservicecentre@colchester.gov.uk 
Household waste collection Online Services for Household waste collection 01206 282700  customerservicecentre@colchester.gov.uk 
Houses in multiple occupation - safety inspection
01206 282 222  housing.private@colchester.gov.uk 
Housing Online Services for Housing 01206 282569  housing.options@colchester.gov.uk 
Housing - low cost home ownership
01206 282569  housing.options@colchester.gov.uk 
Housing - mediation
01206 282569  housing.options@colchester.gov.uk 
Housing advice
01206 282569  housing.options@colchester.gov.uk 
Housing advice services
01206 282569  housing.options@colchester.gov.uk 
Housing allocation Online Services for Housing allocation 01206 282569  housing.options@colchester.gov.uk 
Housing associations
 (No Telephone)  (No Email)
Housing benefit Online Services for Housing benefit 01206 282600  revenues.enquiries@colchester.gov.uk 
Housing benefit - appeals
01206 282600  revenues.enquiries@colchester.gov.uk 
Housing benefit - backdated claims
01206 282600  revenues.enquiries@colchester.gov.uk 
Housing benefit - current claims Online Services for Housing benefit - current claims 01206 282600  revenues.enquiries@colchester.gov.uk 
Housing benefit - new claims Online Services for Housing benefit - new claims 01206 282600  revenues.enquiries@colchester.gov.uk 
Housing benefit - overpayments
01206 282600  revenues.enquiries@colchester.gov.uk 
Housing benefit - renewal
01206 282600  revenues.enquiries@colchester.gov.uk 
Housing benefit applications Online Services for Housing benefit applications 01206 282600  revenues.enquiries@colchester.gov.uk 
Housing decision appeals
01206 282569  housing.options@colchester.gov.uk 
Housing emergencies - out of hours
 (No Telephone)  (No Email)
Housing exchanges and transfers
01206 282514  cbh@colchester.gov.uk 
Housing numbering Online Services for Housing numbering 01206 506421  streetnaming@colchester.gov.uk  
Housing options Online Services for Housing options 01206 282569  housing.options@colchester.gov.uk 
Housing strategies
 (No Telephone)  (No Email)
Housing surveys
01206 282514  cbh@colchester.gov.uk 
How can we promote the Census?
 (No Telephone)  (No Email)
Hygiene Online Services for Hygiene 01206 282581  customerservicecentre@colchester.gov.uk 
Hylands House
 (No Telephone)  (No Email)
iConnect
01206 282299  customerindex@colchester.gov.uk 
ICT
 (No Telephone)  (No Email)
icy pavements
 (No Telephone)  (No Email)
Incapacity
 (No Telephone)  (No Email)
incentives
 (No Telephone)  (No Email)
Income support
   
Independent schools
0845 603 2200  contactessex@essex.gov.uk 
InfoPoint
01206 282222  customerservicecentre@colchester.gov.uk 
information security
01206 282299  gis@colchester.gov.uk 
01206 282299  customerindex@colchester.gov.uk 
Insects - pest control Online Services for Insects - pest control 01206 282581  customerservicecentre@colchester.gov.uk 
Inspections - building control
01206 282424  building.control@colchester.gov.uk 
Inspections - food safety Online Services for Inspections - food safety 01206 282581  customerservicecentre@colchester.gov.uk 
Insulation
01206 282541  warmhomes@colchester.gov.uk  
Insurance Claims - Council Property
01206 282514  cbh@colchester.gov.uk 
Intellectual Property
 (No Telephone)  (No Email)
Interpreting
   
Introductory council tenancies
01206 282514  cbh@colchester.gov.uk 
Investment opportunities
 (No Telephone)  (No Email)
IP
 (No Telephone)  (No Email)
Job Club
 (No Telephone)  (No Email)
Job vacancies Online Services for Job vacancies 01206 507343 (Textphone users dial 18001 01 before dialling)  customerservicecentre@colchester.gov.uk 
Join
 (No Telephone)  (No Email)
Jones Lange LaSalle
 (No Telephone)  (No Email)
Kennels Online Services for Kennels 01206 282581  customerservicecentre@colchester.gov.uk 
King Sturge
 (No Telephone)  (No Email)
Land charges - personal search
01206 282248/425  landcharges@colchester.gov.uk 
Land pollution
01206 282581/2  customerservicecentre@colchester.gov.uk 
Land searches
01206 282248/425  landcharges@colchester.gov.uk 
Land use proposals
01206 282424  planning.services@colchester.gov.uk 
Landlord accreditation scheme
01206 282569  housing.options@colchester.gov.uk 
Landlords forum
 (No Telephone)  (No Email)
Landscaping
01206 282424  planning.services@colchester.gov.uk 
Languages - translating and interpreting services
   
Large item collection Online Services for Large item collection 01206 282700  customerservicecentre@colchester.gov.uk 
latin American Art
 (No Telephone)  (No Email)
laws
 (No Telephone)  (No Email)
Leaflet distributing
01206 282700  customerservicecentre@colchester.gov.uk 
Learning and teaching methods
0845 603 2200  contactessex@essex.gov.uk 
Learning disabilities
0845 603 7630  contactessex@essex.gov.uk 
Leisure Activities
01206 282000  enquiries@colchesterleisureworld.co.uk 
Leisure and culture
01206 282920  vic@colchester.gov.uk 
Leisure and sports passes
01206 282000  enquiries@colchesterleisureworld.co.uk 
Leisure Centres
   
LEP
 (No Telephone)  (No Email)
Libraries
 (No Telephone)  (No Email)
Lice infestation Online Services for Lice infestation 01206 282581  customerservicecentre@colchester.gov.uk 
Licence - acupuncturist
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - alcohol and entertainment - personal Online Services for Licence - alcohol and entertainment - personal 01206 282520  customerservicecentre@colchester.gov.uk 
Licence - alcohol and entertainment - premises Online Services for Licence - alcohol and entertainment - premises 01206 282520  customerservicecentre@colchester.gov.uk 
Licence - amusement (with prizes)
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - animal movement
08459 335 577   
Licence - auction premises
Consumer enquiries 0845 4040506 Businesses and other Trading Standards departments 0845 6037626    
Licence - boarding animals
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - cinema
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - dog breeding
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - door supervisor
0844 892 1025   
Licence - entertainments
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - exotic, dangerous or wild animals
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - fairgrounds
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - game dealers
08459 335 577   
Licence - gaming machines
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - hackney carriage (taxi)
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - hackney carriage driver's licences
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - house to house collection
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - hypnosis
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - late night catering
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - lottery
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - motor salvage operator
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - pet shop
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - pleasure boats
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - poisons
Consumer enquiries 0845 4040506 Businesses and other Trading Standards departments 0845 6037626    
Licence - private club - late hours
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - private hire driver's licences
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - private hire operator's licence
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - private hire vehicle (minicab)
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - public entertainment
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - riding establishment
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - scaffolding and hoarding
0845 603 7631  highways.eastarea@essex.gov.uk  
Licence - scrap metal site licence
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - self drive boats
0845 6715 530   
Licence - sex shop
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - skip operators
0845 603 7631  highways.eastarea@essex.gov.uk  
Licence - street café
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - street collection
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - street trading
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - tattooists, ear-piercing and electrolysis
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - Temporary Event Notice
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - theatre
01206 282520  customerservicecentre@colchester.gov.uk 
Licence - water sports
029 2075 5715   
Licence - zoo
01206 282520  customerservicecentre@colchester.gov.uk 
Licence applications received
01206 282520  customerservicecentre@colchester.gov.uk 
Licence -sale of fireworks
Consumer enquiries 0845 4040506 Businesses and other Trading Standards departments 0845 6037626    
Licences - who needs them
01206 282520  customerservicecentre@colchester.gov.uk 
Licensing - the Council's role
01206 282520  customerservicecentre@colchester.gov.uk 
Licensing laws & regulations
01206 282520  customerservicecentre@colchester.gov.uk 
Licensing Policy
01206 282520  customerservicecentre@colchester.gov.uk 
Life in the community
 (No Telephone)  (No Email)
life sciences
 (No Telephone)  (No Email)
Lifestyles membership
01206 282000  enquiries@colchesterleisureworld.co.uk 
Light pollution
01206 282581/2  customerservicecentre@colchester.gov.uk 
Litter bins Online Services for Litter bins 01206 282700  customerservicecentre@colchester.gov.uk 
Litter removal Online Services for Litter removal 01206 282700  customerservicecentre@colchester.gov.uk 
Local attractions Online Services for Local attractions 01206 282920  vic@colchester.gov.uk 
Local authority searches
01206 282248/425  landcharges@colchester.gov.uk 
Local development framework
01206 282424  planning.services@colchester.gov.uk 
Local development plans
01206 282424  planning.services@colchester.gov.uk 
Local Enterprise Partneship
 (No Telephone)  (No Email)
Local government committees
01206 282207  democratic.services@colchester.gov.uk  
Local Housing Allowance
01206 282600  revenues.enquiries@colchester.gov.uk 
Local Land Charges
01206 282248/425  landcharges@colchester.gov.uk 
Local land charges search
01206 282248/425  landcharges@colchester.gov.uk 
Local Media
 (No Telephone)  (No Email)
Local Plan
01206 282424  planning.services@colchester.gov.uk 
LOCOG
 (No Telephone)  (No Email)
logistics
 (No Telephone)  (No Email)
London 2012
 (No Telephone)  (No Email)
Lost animals Online Services for Lost animals 01206 282581  customerservicecentre@colchester.gov.uk 
Lost dogs Online Services for Lost dogs 01206 282581  customerservicecentre@colchester.gov.uk 
lottery
 (No Telephone)  (No Email)
lottery fund
 (No Telephone)  (No Email)
Major Planning Applications Online Services for Major Planning Applications 01206 282424  planning.services@colchester.gov.uk 
major retailers forum
 (No Telephone)  (No Email)
Manhole covers
0845 603 7631  highways.eastarea@essex.gov.uk  
manufacturing
 (No Telephone)  (No Email)
Mapped Information
01206 282222  customerservicecentre@colchester.gov.uk 
Maps - cycling
01206 506412   
Maps - interactive mapping Online Services for Maps - interactive mapping 01206 282222  customerservicecentre@colchester.gov.uk 
market
 (No Telephone)  (No Email)
marketing
 (No Telephone)  (No Email)
marketing
 (No Telephone)  (No Email)
Markets
 (No Telephone)  (No Email)
Mayor
01206 282207  democratic.services@colchester.gov.uk  
Mayor - invitations
 (No Telephone)  (No Email)
Meals on Wheels
0845 603 7630  contactessex@essex.gov.uk 
Medical care
   
Member of European Parliament
 (No Telephone)  (No Email)
Memorials
01206 282950  cemetery@colchester.gov.uk 
Mental health
0845 603 7630  contactessex@essex.gov.uk 
MEP
 (No Telephone)  (No Email)
Mice - pest control Online Services for Mice - pest control 01206 282581  customerservicecentre@colchester.gov.uk 
microalgae
 (No Telephone)  (No Email)
Mile End recreation ground
 (No Telephone)  (No Email)
Mill Road sports ground
 (No Telephone)  (No Email)
missed collections
 (No Telephone)  (No Email)
Moorings
   
Moving house Online Services for Moving house 01206 282300  revenues.enquiries@colchester.gov.uk 
Municipal Waste Management
0845 603 7625  contactessex@essex.gov.uk 
Musa Restaurant
 (No Telephone)  (No Email)
museum
 (No Telephone)  (No Email)
Museums - education & group bookings
01206 282937  bookings.information@colchester.gov.uk 
Museums - general enquiries
01206 282939  museums@colchester.gov.uk 
Museums and Galleries
01206 282920  vic@colchester.gov.uk 
01206 282939  museums@colchester.gov.uk 
Music
01206 282920  vic@colchester.gov.uk 
Mutual exchanges
01206 282514  cbh@colchester.gov.uk 
National government
 (No Telephone)  (No Email)
Natural History Museum
01206 282939  museums@colchester.gov.uk 
Nature conservation
01206 282266  parks@colchester.gov.uk 
Nature reserves
01206 282266  parks@colchester.gov.uk 
Neighbourhood Action Panels
07946232808  Loanda Quested@colchester.gov.uk 
network
 (No Telephone)  (No Email)
networking
 (No Telephone)  (No Email)
New Addresses
 (No Telephone)  (No Email)
News
 (No Telephone)  (No Email)
newsletter
 (No Telephone)  (No Email)
newsletter
 (No Telephone)  (No Email)
NHS
 (No Telephone)  (No Email)
Nightlife
01206 282920  vic@colchester.gov.uk 
Nightlife - going out guide Online Services for Nightlife - going out guide 01206 282920  vic@colchester.gov.uk 
NNDR Online Services for NNDR 01206 282300  revenues.enquiries@colchester.gov.uk 
NNDR - reporting changes to circumstances
01206 282300  revenues.enquiries@colchester.gov.uk 
NNDR account enquiries Online Services for NNDR account enquiries 01206 282300  revenues.enquiries@colchester.gov.uk 
NNDR bills
01206 282300  revenues.enquiries@colchester.gov.uk 
NNDR Calculations Online Services for NNDR Calculations 01206 282300  revenues.enquiries@colchester.gov.uk 
NNDR discounts and exemptions
01206 282300  revenues.enquiries@colchester.gov.uk 
NNDR legislation
01206 282300  revenues.enquiries@colchester.gov.uk 
NNDR Payments Online Services for NNDR Payments 01206 282725  customerservicecentre@colchester.gov.uk 
0800 97 55 333  revenues.enquiries@colchester.gov.uk 
NNDR refunds Online Services for NNDR refunds 01206 282300  revenues.enquiries@colchester.gov.uk 
Noise
01206 282581/2  customerservicecentre@colchester.gov.uk 
nomination pack
 (No Telephone)  (No Email)
Non-council tenants
01206 282569  housing.options@colchester.gov.uk 
Notice of Election
 (No Telephone)  (No Email)
Nuisance Online Services for Nuisance 01206 282581/2  customerservicecentre@colchester.gov.uk 
Nursery schools
0845 603 2200  contactessex@essex.gov.uk 
Occupational therapy
0845 603 7630  contactessex@essex.gov.uk 
Ofsted reports
0845 603 2200  contactessex@essex.gov.uk 
Old Heath recreation ground
 (No Telephone)  (No Email)
Older people - activities
01206 282578  lionwalkactivitycentre@colchester.gov.uk 
01206 282824  abbotsactivitycentre@colchester.gov.uk  
Older people - bus passes
01206 282329  customerservicecentre@colchester.gov.uk 
Olympic Branding
 (No Telephone)  (No Email)
Olympic Flame
 (No Telephone)  (No Email)
Olympic Games
 (No Telephone)  (No Email)
olympic links
 (No Telephone)  (No Email)
olympic stadium
 (No Telephone)  (No Email)
Olympic Torch
 (No Telephone)  (No Email)
Olympic Torch Relay
 (No Telephone)  (No Email)
Olympics
 (No Telephone)  (No Email)
Olympics
 (No Telephone)  (No Email)
Olympics & Tourism
 (No Telephone)  (No Email)
Olympics 2012
 (No Telephone)  (No Email)
Opening hours
 (No Telephone)  (No Email)
opening times
 (No Telephone)  (No Email)
Orange badges (parking)
0845 603 7630  contactessex@essex.gov.uk 
Out of hours Council phone number
01206 769779   
Out of hours health services
 (No Telephone)  (No Email)
Out of school activities
01206 282920  vic@colchester.gov.uk 
Outdoor play facilities
01206 282266  parks@colchester.gov.uk 
Outdoor sports facilities
01206 282000  enquiries@colchesterleisureworld.co.uk 
Out-of-hours
01206 769779   
Overpayments - council tax benefit
01206 282600  revenues.enquiries@colchester.gov.uk 
Overpayments - housing benefit
01206 282600  revenues.enquiries@colchester.gov.uk 
overseas
 (No Telephone)  (No Email)
owner-manager
 (No Telephone)  (No Email)
PAE
 (No Telephone)  (No Email)
PAE portal
 (No Telephone)  (No Email)
Paper recycling
01206 282700  customerservicecentre@colchester.gov.uk 
Paper recycling - schools
01206 282700  customerservicecentre@colchester.gov.uk 
Parenting skills and courses
0845 603 7627  contactessex@essex.gov.uk 
parish councillor
 (No Telephone)  (No Email)
Parish Councillors
01206 282222  customerservicecentre@colchester.gov.uk 
Parish Councils
01206 282222  customerservicecentre@colchester.gov.uk 
parish review
 (No Telephone)  (No Email)
Park and ride
0845 600 0110   
Parking
01206 282316  parking@colchester.gov.uk 
Parking - coaches
01206 282316  parking@colchester.gov.uk 
Parking - council estates
01206 282514  cbh@colchester.gov.uk 
Parking bays
01206 282316  parking@colchester.gov.uk 
Parking charges in Colchester
01206 282316  parking@colchester.gov.uk 
Parking dispensation
01206 282316  parking@colchester.gov.uk 
Parking fines Online Services for Parking fines 01206 282316  parking@colchester.gov.uk 
Parking for the disabled
 (No Telephone)  (No Email)
Parks and gardens
01206 282266  parks@colchester.gov.uk 
Parks and open spaces - events
 (No Telephone)  (No Email)
parliamentary
01206 282820  elections@colchester.gov.uk 
Part B Processes
01206 282581/2  customerservicecentre@colchester.gov.uk 
Partnership opportunities with the Council
 (No Telephone)  (No Email)
Pavements
0845 603 7631  highways.eastarea@essex.gov.uk  
Pay Council Tax
01206 282375 (payments) 01206 282300 (queries)  revenues.enquiries@colchester.gov.uk 
Payments Online Services for Payments 01206 282725  customerservicecentre@colchester.gov.uk 
Payments - Business Rates (NNDR) Online Services for Payments - Business Rates (NNDR) 01206 282725  customerservicecentre@colchester.gov.uk 
0800 97 55 333  revenues.enquiries@colchester.gov.uk 
Payments - council house rent Online Services for Payments - council house rent 01206 282514  cbh@colchester.gov.uk 
Pedestrian crossings
0845 603 7631  highways.eastarea@essex.gov.uk  
Pension
 (No Telephone)  (No Email)
Pension Credit
 (No Telephone)  (No Email)
Pensions
   
Performance and Policy
01206 282207  democratic.services@colchester.gov.uk  
Performance indicators
 (No Telephone)  (No Email)
Performing arts
01206 282920  vic@colchester.gov.uk 
personal information
01206 282299  gis@colchester.gov.uk 
01206 282299  customerindex@colchester.gov.uk 
Pests and pest control Online Services for Pests and pest control 01206 282581  customerservicecentre@colchester.gov.uk 
Pet shop licences
01206 282520  customerservicecentre@colchester.gov.uk 
Pet Shops
01206 282520  customerservicecentre@colchester.gov.uk 
Physical Activity
01206 282332   
Physical disability
 (No Telephone)  (No Email)
Planning Online Services for Planning 01206 282424  planning.services@colchester.gov.uk 
Planning (town and country)
01206 282424  planning.services@colchester.gov.uk 
Planning appeals
01206 282424  planning.services@colchester.gov.uk 
Planning application searches Online Services for Planning application searches 01206 282424  planning.services@colchester.gov.uk 
Planning applications Online Services for Planning applications 01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Planning Committee
01206 282207  democratic.services@colchester.gov.uk  
Planning consultation Online Services for Planning consultation 01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Planning control enforcement
01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Planning decision notices Online Services for Planning decision notices 01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Planning Performance Agreements
01206 282424  planning.policy@colchester.gov.uk 
Planning permission Online Services for Planning permission 01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Planning policy development
01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Planning policy team
01206 282424  planning.policy@colchester.gov.uk 
Planning Portal
   
01206 282424  planning.policy@colchester.gov.uk 
Planning restrictions
01206 282424  planning.services@colchester.gov.uk 
01206 282424  planning.policy@colchester.gov.uk 
Plastics recycling
01206 282700  customerservicecentre@colchester.gov.uk 
Playgrounds
01206 282266  parks@colchester.gov.uk 
Police
0300 333 4444 or 999 in an emergency   
Political parties
 (No Telephone)  (No Email)
polling station
01206 282820  elections@colchester.gov.uk 
Pollution
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution - noise
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - air handling units
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - air quality
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - Clean Air Act approval
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - construction
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - contaminated land
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - cooling tower registration
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - inspection and regulation of premises - Part B processes
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - light pollution
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - noise
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - nuisances Online Services for Pollution control - nuisances 01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution control - water
01206 282581/2  customerservicecentre@colchester.gov.uk 
Pollution reduction
01206 282581/2  customerservicecentre@colchester.gov.uk 
portfolio holders
 (No Telephone)  (No Email)
Postal voting
01206 282820  elections@colchester.gov.uk 
Pot holes (roadway)
0845 603 7631  highways.eastarea@essex.gov.uk  
Pre-application advice
 (No Telephone)  (No Email)
Pre-school learning
0845 603 2200  contactessex@essex.gov.uk 
Primary health care
01206 747474  info@colchesterhospital.nhs.uk  
Primary schools
0845 603 2200  contactessex@essex.gov.uk 
Privacy and data protection
not available  access2information@colchester.gov.uk  
01206 282299  gis@colchester.gov.uk 
01206 282299  customerindex@colchester.gov.uk 
Private rented accommodation
 (No Telephone)  (No Email)
Private tenancies
 (No Telephone)  (No Email)
productivity
 (No Telephone)  (No Email)
Protected buildings and sites
01206 282424  planning.services@colchester.gov.uk 
Proxy voting
01206 282820  elections@colchester.gov.uk 
Public art
01206 282920  vic@colchester.gov.uk 
Public consultation
 (No Telephone)  (No Email)
Public conveniences
01206 282700  customerservicecentre@colchester.gov.uk 
Public Entertainment Licences
01206 282520  customerservicecentre@colchester.gov.uk 
Public footpaths
0845 603 7631  highways.eastarea@essex.gov.uk  
Public health
 (No Telephone)  (No Email)
Public libraries
 (No Telephone)  (No Email)
Public meetings
01206 282207  democratic.services@colchester.gov.uk  
Public schools
0845 603 2200  contactessex@essex.gov.uk 
Public toilets
01206 282700  customerservicecentre@colchester.gov.uk 
Public transport
0871 200 2233   
0845 600 0110   
Pubs & bars
01206 282920  vic@colchester.gov.uk 
Racial discrimination
 (No Telephone)  (No Email)
racism
 (No Telephone)  (No Email)
Radon
01206 282424  building.control@colchester.gov.uk 
Rafael Vinoly
 (No Telephone)  (No Email)
Rail cards - 60 plus
01206 282329  customerservicecentre@colchester.gov.uk 
Rail transport
0871 200 2233   
0845 600 0110   
Rambling
   
01206 853588   
Ranger services
01206 282266  parks@colchester.gov.uk 
Rateable value appeals
0845 602 1507   
Rates relief
01206 282300  revenues.enquiries@colchester.gov.uk 
Rats - pest control Online Services for Rats - pest control 01206 282581  customerservicecentre@colchester.gov.uk 
Rechargeable repairs to Council houses
01206 282525  cbh@colchester.gov.uk 
Recruitment
01206 507343 (Textphone users dial 18001 01 before dialling)  customerservicecentre@colchester.gov.uk 
Recycling - flats
01206 282700  customerservicecentre@colchester.gov.uk 
Recycling - general information
01206 282700  customerservicecentre@colchester.gov.uk 
Recycling - information for businesses
01206 282700  customerservicecentre@colchester.gov.uk 
Recycling & Waste FAQs
01206 282700  customerservicecentre@colchester.gov.uk 
Recycling (waste) Online Services for Recycling (waste) 01206 282700  customerservicecentre@colchester.gov.uk 
Recycling assisted collection Online Services for Recycling assisted collection 01206 282700  customerservicecentre@colchester.gov.uk 
Recycling bags and containers Online Services for Recycling bags and containers 01206 282700  customerservicecentre@colchester.gov.uk 
Recycling banks
01206 282700  customerservicecentre@colchester.gov.uk 
Recycling bins Online Services for Recycling bins 01206 282700  customerservicecentre@colchester.gov.uk 
Recycling calendar
01206 282700  customerservicecentre@colchester.gov.uk 
Recycling collections Online Services for Recycling collections 01206 282700  customerservicecentre@colchester.gov.uk 
Recycling container Online Services for Recycling container 01206 282700  customerservicecentre@colchester.gov.uk 
Recycling sites
01206 282700  customerservicecentre@colchester.gov.uk 
0845 603 7625  contactessex@essex.gov.uk 
Reference libraries
 (No Telephone)  (No Email)
referendum
 (No Telephone)  (No Email)
Refuse - assisted collection Online Services for Refuse - assisted collection 01206 282700  customerservicecentre@colchester.gov.uk 
Refuse - summer mobile collection service
01206 282700  customerservicecentre@colchester.gov.uk 
Refuse & Recycling FAQs
01206 282700  customerservicecentre@colchester.gov.uk 
Refuse collection Online Services for Refuse collection 01206 282700  customerservicecentre@colchester.gov.uk 
Refuse collection calendars Online Services for Refuse collection calendars 01206 282700  customerservicecentre@colchester.gov.uk 
Refuse collections Online Services for Refuse collections 01206 282700  customerservicecentre@colchester.gov.uk 
Refuse disposal
01206 282700  customerservicecentre@colchester.gov.uk 
Refuse tips
01206 282700  customerservicecentre@colchester.gov.uk 
0845 603 7625  contactessex@essex.gov.uk 
Regeneration
01206 282424  planning.services@colchester.gov.uk 
Register
01206 282820  elections@colchester.gov.uk 
Register
 (No Telephone)  (No Email)
Register of electors
01206 282820  elections@colchester.gov.uk 
Register of licence applications received
01206 282520  customerservicecentre@colchester.gov.uk 
Registration
01206 282820  elections@colchester.gov.uk 
Registration of births
0845 603 7632  colchester.ro@essex.gov.uk 
Registration of deaths
0845 603 7632  colchester.ro@essex.gov.uk 
Rehabilitation
 (No Telephone)  (No Email)
Relocation advice for businesses
01206 282107  enterprise@colchester.gov.uk 
Reminders - Council Tax
01206 282300  revenues.enquiries@colchester.gov.uk 
Renew
 (No Telephone)  (No Email)
renewable energy
 (No Telephone)  (No Email)
renewable energy
 (No Telephone)  (No Email)
Rent - council house Online Services for Rent - council house 01206 282514  cbh@colchester.gov.uk 
Rent arrears - council house
01206 282514  cbh@colchester.gov.uk 
Rent deposit scheme
 (No Telephone)  (No Email)
Rent setting - council house
01206 282514  cbh@colchester.gov.uk 
Repair & maintenance grants for historic buildings
0870 333 1181   
Repairs to Council houses
01206 282525  cbh@colchester.gov.uk 
research
 (No Telephone)  (No Email)
Residents Parking Permits Online Services for Residents Parking Permits 01206 282316  parking@colchester.gov.uk 
Respite care
0845 603 7630  contactessex@essex.gov.uk 
Restaurants
01206 282920  vic@colchester.gov.uk 
Restricted Road Access
0845 603 7631  highways.eastarea@essex.gov.uk  
results
 (No Telephone)  (No Email)
retail centre
 (No Telephone)  (No Email)
retail development
 (No Telephone)  (No Email)
Retirement
   
Riding establishments licences
01206 282520  customerservicecentre@colchester.gov.uk 
Right to buy your home
01206 282514  cbh@colchester.gov.uk 
Rights of Way
0845 603 7631  highways.eastarea@essex.gov.uk  
Rivers
01206 282266  parks@colchester.gov.uk 
Road adoption
0845 603 7631  highways.eastarea@essex.gov.uk  
Road and pathway maintenance
0845 603 7631  highways.eastarea@essex.gov.uk  
Road building
0845 603 7631  highways.eastarea@essex.gov.uk